Delivery Information

UK Delivery Service

For our UK customers lovely First Class Royal Mail is free on all orders.

All orders are dispatched the same working day if received by 1500hrs, The next working day following the date your order is placed if received after that.

International Delivery Service

We deliver worldwide for just £3.50 on all orders. All our internationally shipped items are sent using Royal Mail too..

Estimated delivery times to Western Europe are 2-5 working days, Eastern Europe 3-5 working days and rest of the world within 5-7 days..

Returns Policy

Can you return an item if its quality doesn’t meet your expectations or – perish the thought – there’s a mistake on it? 

Are you kidding?! If you’re not happy or we’ve made a mistake we will immediately replace the cheeky dog id tag in question with one without a mistake (obviously!) or do whatever we can to make sure you’re happy. We’re serious about this you know! 

Can I amend/cancel my order?

Yes, stuff happens doesn’t it? We’re here to help. Just let us know what we can do to make your life easier.